Previous incidents

June 2024
Jun 16, 2024
1 incident

app.prefab.cloud and api.prefab.cloud/evaluations are down

Downtime

Resolved Jun 16 at 08:37am EDT

app.prefab.cloud recovered.

3 previous updates
Jun 10, 2024
1 incident

api.prefab.cloud/evaluations and api.prefab.cloud/configs are down

Downtime

Resolved Jun 10 at 11:20am EDT

api.prefab.cloud/configs recovered.

3 previous updates
May 2024
May 14, 2024
1 incident

Evaluations and Configs Were Unavailable

Resolved May 14 at 05:16pm EDT

The ability to perform javascript-client evaluations and fetch configurations were down.
Many configuration loads would have been satisfied via our CDN during this time so only some customers were affected.

We've investigated and fixed a few issues to prevent this in the future
* improved anti-affinity rules to spread API service instances into more availability zones
* installed a missing set of Load balancer health checks for the API
April 2024
Apr 16, 2024
1 incident

New evaluations failing

Resolved Apr 16 at 09:24pm EDT

50 seconds of downtime for the evaluation endpoint. New visitors to JS clients received fallback values. Existing visitors got cached values.
Apr 13, 2024
1 incident

New evaluations failing

Resolved Apr 13 at 09:07pm EDT

30 seconds of downtime for the evaluation endpoint. New visitors to JS clients received fallback values. Existing visitors got cached values.