Previous incidents

July 2024
Jul 25, 2024
1 incident

api.prefab.cloud/evaluations and api.prefab.cloud/configs are down

Downtime

Resolved Jul 25 at 12:48pm EDT

We experienced a large increase in traffic this morning. In response we updated CPU and memory settings for our services and experienced a some downtime while getting those in place and will take the findings on board as we plan for larger scale and increased reliability

5 previous updates

June 2024
Jun 16, 2024
1 incident

app.prefab.cloud and api.prefab.cloud/evaluations are down

Downtime

Resolved Jun 16 at 08:37am EDT

app.prefab.cloud recovered.

3 previous updates

Jun 10, 2024
1 incident

api.prefab.cloud/evaluations and api.prefab.cloud/configs are down

Downtime

Resolved Jun 10 at 11:20am EDT

api.prefab.cloud/configs recovered.

3 previous updates

May 2024
May 14, 2024
1 incident

Evaluations and Configs Were Unavailable

Resolved May 14 at 05:16pm EDT

The ability to perform javascript-client evaluations and fetch configurations were down.
Many configuration loads would have been satisfied via our CDN during this time so only some customers were affected.

We've investigated and fixed a few issues to prevent this in the future
* improved anti-affinity rules to spread API service instances into more availability zones
* installed a missing set of Load balancer health checks for the API